Shipping & Returns

 

Shipping

We can ship to any address in the United States, some restrictions apply with shipping type and shipping outside of the continental United States.

Shipments will go by USPS Priority Mail unless otherwise directed by the customer. If an alternative shipping method is used, the Customer assumes all responsibility for the shipment once it leaves our hands.

In the contiguous United States shipping generally takes 1-3 days, depending on your distance from Central Texas.

Serialized components will be shipped to a local FFL dealer. Specific FFL dealers can be requested by purchaser at time of purchase.

Return Policy

You may return most items in good condition within 30 days of delivery for a full refund, minus any shipping fees. With some parts there is allowable light use. If you have a Tripp Research product purchased from us that you aren't 100% happy with, please give us a call! (512)321-9445 or simply 'Sign In' to your account, click on the specific order number under the 'Orders' link. Click the 'Return' button under the 'Actions' section at bottom right of page. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in most cases you will receive the refund much more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank/Credit Card to process our refund request (10 to 14 business days).

Return ship-to address:

          Tripp Research, Inc.
          529 Kelley Rd
          Bastrop, TX 78602